Update your device's software

• App Store For Iphone Account
• The App Store For Iphone Disappeared

If you didn't update your iPhone 5 before November 3, 2019, it can no longer maintain accurate GPS location or use functions that rely on correct date and time, including App Store, iCloud, email, and web browsing. You need to back up and restore using a Mac or PC in order to update, because over-the-air software updates and iCloud Backup no longer work.

Welcome to the Apple Developer Program. Copyright © 2020 Apple Inc. All rights reserved. Update your iPhone 5 to resume using App Store, iCloud, email, web, and other services As of November 3, 2019, iPhone 5 requires an iOS update to maintain accurate GPS location and to continue to use functions that rely on correct date and time, including App Store, iCloud, email, and web browsing.

Check your device's iOS version

After you update your iPhone 5, you can check to make sure that your device has updated successfully:

1. Open the Settings app.
2. Tap General, then tap About.
3. Look for the number next to Software Version.

The updated software version number should be 10.3.4.

Learn more

Learn how this issue affects other iPhone and iPad models.

If you’ve updated your device and you're still experiencing issues, try these articles:

When you follow the steps below, your Apple ID country or region updates for all of your Apple services on all of your Apple products.

If you're a part of a Family Sharing group, you might not be able to change your country or region. Learn how to leave a Family Sharing group.

What to do before you change your country or region

• Spend any store credit remaining on your Apple ID. Learn what to do if your remaining store credit is less than the cost of a single item.
• Cancel any subscriptions, including Apple Music, and wait until the end of the subscription period.
• Wait for any memberships, pre-orders, movie rentals, or Season Passes to complete, and wait for any pending store credit refunds to process.
• Make sure that you have a payment method for your new country or region.
• Redownload your apps, music, movies, TV shows, and books on any devices that you might use to play or read them in the future. That's because some types of content might not be available in your new country or region. (Learn what types of content and services are available in your new country or region.)

On your iPhone, iPad, or iPod touch

1. Open the Settings app.
2. Tap your name, then tap iTunes & App Store.
3. Tap your Apple ID, then tap View Apple ID. You might be asked to sign in.
   
4. Tap Country/Region.
   
5. Tap 'Change Country or Region.' If you don't see 'Change Country or Region,' contact Apple Support.
6. Tap your new country or region, then review the Terms & Conditions.
7. Tap Agree in the upper-right corner, then tap Agree again to confirm.
8. Select a payment method and enter your new payment information and billing address, then tap Next. You must enter a valid payment method for your new country or region.¹ Learn more about how to change or remove your Apple ID payment information.

On your computer

1. Open the Music app or iTunes.
2. In the menu bar at the top of the screen or the top of the iTunes window, click Account, then click View My Account.
3. Sign in with your Apple ID, then click View Account.
4. On the Account Information page, click 'Change Country or Region.'
   
5. From the 'Select a country or region' menu, select your new country or region. If you don't see 'Select a country or region,' contact Apple Support.
6. Review the Terms & Conditions, then click Agree. Click Agree again to confirm.
7. Enter your new payment information and billing address, then click Continue.

From your Apple ID account page

1. Sign in to your Apple ID account page.
2. Scroll to the Account section, then click Edit.
3. From the Country/Region menu, select your new country or region.
4. When asked if you want to change your country or region, click 'Continue to update.'
5. Enter your new payment information and your billing address, then click Save. You have to enter a valid payment method for your new country or region.¹

Contact Apple Support

If you can't complete any of the steps, can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support.

App Store For Iphone Account

Learn more

• After you update your Apple ID billing address and payment method, you can upgrade your iCloud Storage using the pricing in your new country or region. Learn more about iCloud storage.
• View the Apple Media Services Terms and Conditions.

The App Store For Iphone Disappeared

1. If you don't want to enter a payment method, wait until you're physically in your new country or region, then create a new Apple ID.